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Join Our Team

We make things happen and push to change what it means to be a bank!  We support our communities, help dreams come true, and do our best to enjoy every day.  Are you ready to join #teamBRB?


If you're interested in being a part of our team, take a look at our core values: 

Integrity - Do what's right without apologies.

Service - We show love for our company and our communities.

Success - We work hard.  We finish strong.  We win big.

Achievement - We keep other companies in the rear-view.

Enjoy Every Day - We have one life.  Let's live it and love it!


Please take a moment to review our open positions. Complete our online application below or visit your local branch to submit your resume.

Open Positions

Customer Advocate - Greensboro, NC (Full-Time)

Job Description: Our people are our most significant differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a customer advocate within our organization, you will provide exceptional customer service, accurately perform a high volume of customer requests, educate customers on new technology and develop product banking referral opportunities through strong customer relationship skills.

Responsibilities

  • Deliver unique customer experience to improve customer financial well-being and create loyalty while promoting a positive CSB experience. 
  • Processes a variety of customer interactions. 
  • Identify banking opportunities during customer interactions and refers to appropriate products and services.
  • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or CSB ecosystem partners.
  • Performs lobby engagement activities to connect with customers and position CSB products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
  • Applies product and procedural knowledge to solve customer's problems.
  • Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures banker and branch daily operations and maintenance transactions are completed efficiently and accurately.

Qualifications

*Minimum two years Banking experience required

  • High school diploma/GED required
  • Must have excellent written and verbal communication skills to include professional grammar and demeanor
  • Ability to operate a computer and learn job-specific software applications
  • Excellent customer service skills and necessary sales skills
  • Excellent interpersonal skills

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Loan Servicing Specialist - Greensboro, NC

Job Description:  Responsible for the servicing of loans once funded, including setting up on the Loan System, maintaining exceptions, maintenance, paid out processing, etc. and SOX reporting.

Responsibilities:

  • Processes exceptions and maintenance of loan files.
  • Prepares loan files for scanning.
  • SOX reporting.
  • Files loan documents.
  • Applies loan payments.
  • Answers servicing support line.
  • Sets up and maintains ACH and NSFs.
  • Orders and reviews UCC pre-lien search.
  • Filing UCC.
  • Orders and reviews UCC post lien search.
  • Electronically transmits lien information to DMV.
  • Processes UCC-1 continuations and terminations as well as 1098 corrections.
  • Researches credit disputes and loan inquiries.
  • Tracks insurance.
  • Processes participation payments, wires and correspondence.
  • Orders, reviews title insurance/MHELP.
  • Orders flood determination, sends Flood Notice Acknowledgment to borrower for signature, verifies flood insurance.
  • Records Deed of Trust.
  • Prepares loan checklist and package for booking.
  • Adheres to all bank compliance policies. (BSA, Security, etc.)
  • Other duties as assigned by management.

Qualifications:

  • Associate Degree or a minimum of 3 years of work experience in bank operations, auditing, accounting or lending activities; or equivalent combination of education and experience.
  • Experience in post-closing loan administration is preferred.
  • Basic computer skills are needed to perform this position.
  • Ability to navigate bank software applications that are pertinent to this position.
  • Previous experience with Jack Henry operating system preferred

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When positions are available, please use the button below to apply online.

Apply Now

EOE | M/F | Vet | Disabled 

Based in Greensboro

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