COVID-19 Virus Readiness
We continue to actively monitor the latest developments on the coronavirus. We're doing all we can to ensure that our branches are open and our bankers are ready to help you bank smarter. We have decided to redirect lobby traffic to our drive-thrus in an effort to prevent the spread of the virus, and support the health and well-being of our customers and employees.
However, for your well-being, we are providing you with the following solutions to meet your banking needs without visiting a branch location.
(You may need to download the forms on this page to complete them. If you have difficulty with electronic submission, please mail to 3202 Northline Avenue, Greensboro, North Carolina, 27408.)
For Digital Banking
We want you to have confidence that you can take CSB with you and bank anywhere and anytime with CSB Mobile and mycsbank.com. Our digital platform allows for you to complete an array of banking needs without needing to visit a branch.
- Make deposits
- Check your balance
- Transfer funds
- Pay bills instantly
You may process your loan payments online here or submit an ACH Authorization form to set up automatic payments and avoid a trip to your local office.
If you are struggling to make your loan payment due to economic conditions associated with the COVID-19 virus, please submit a Deferment Request Form.
Mortgage Refinance Opportunities
While the Fed continues to cut rates, now is an opportune time to look into mortgage refinance options. Call your local office for a free assessment or apply at the link below.
All of your non-cash intensive banking needs can be met with our digital treasury solutions. Our platform allows for you to operate your business remotely by processing payroll and paying vendors online and making deposits within the CSB mobile app. Learn more about our treasury suite here and request mobile deposit for your business through the link below.
Remember, we are always available to you. We can accomodate virtual meetings between you and your banker and process financing and deposit requests without person-to-person interaction. Access to your account is available 24/7 at mycsbank.com, as well as through our mobile apps.
The U.S. Small Business Administration will be providing aid for businesses of all sizes and private non-profit organizations in response to the COVID-19 virus' impact on the economy. Learn more about the assistance program, or apply for aid, at the link below.
The impact the COVID-19 virus will have on local businesses is becoming more clear. While we support social distancing, we also encourage our communities to continue to support local businesses as much as possible.
We encourage our communities to track the latest developments on the coronavirus. There are several resources to provide insight on prevention and community spread.